Frequently asked questions

Check-in begins at 3:00 p.m., when your room is guaranteed to be ready.

If you arrive earlier, it is possible to check in early, depending on the current occupancy of the hotel.

If available, early check-in is available for a fee.

We now have a modern self-service Hotel Kiosk available for our guests for quick check-in.

Check-out is until 11:00 a.m.

If you need to stay longer, it is possible to arrange a late check-out for a fee, which we also guarantee only subject to room availability.

Yes, the hotel provides free luggage storage.

You can leave your luggage at the reception before arrival and after check-out and enjoy your free time in the city without any worries.

Yes, we offer a private hotel transfer from/to Václav Havel Airport.

The service is available for up to 4 people for a fee.

When ordering by email, please include:

• flight number,
• arrival/departure time,
• number of passengers,
• any oversized luggage.

We recommend booking your transfer at least 24 hours in advance to ensure driver availability at ariston@hhotels.cz.

Hotel Ariston & Ariston Patio offers comfortable rooms suitable for individuals, couples, and families.

Rooms vary in size and amenities.

Standard amenities in all rooms include:

• free high-speed Wi-Fi,
• LCD TV with satellite channels,
• minibar,
• tea and coffee making facilities,
• desk,
• safe,
• bathroom with shower or bathtub, hairdryer, and toiletries.

All rooms are non-smoking.

Room types:

• Standard room: comfortable rooms suitable for short and longer stays.
• Superior room: newly renovated rooms, some with air conditioning, higher comfort.
• Family rooms: more spacious options for 3-4 people.

Yes, a rich breakfast in the form of a hot and cold buffet is included in the price of accommodation.

Breakfast offers a wide selection of pastries, hot dishes, cold cuts, cheeses, cereals, fruit, and sweet pastries.

Breakfast is served daily from 7:00 a.m. to 10:30 a.m. in the spacious breakfast room, located in the historic part of the hotel.

Yes, if you are leaving before breakfast service begins, we will be happy to prepare a breakfast package for you to take with you.

Just ask at the reception desk, preferably the day before.

Yes, high-speed Wi-Fi is available free of charge in all rooms and common areas of the hotel.

The hotel does not have its own restaurant.

However, there are many popular restaurants, cafés, and bars in the vicinity of the hotel. The reception desk will provide you with recommendations based on your preferences, e.g.:

• modern Czech cuisine,
• international cuisine,
• cafés and bistros,
• vegan and vegetarian establishments.

Yes, the hotel offers parking in the courtyard (Patio).

Capacity is very limited (only a few spaces), so we recommend reserving parking in advance at ariston@hhotels.cz. Parking is subject to a fee.

Maximum entrance width: 208 cm. For safety reasons, parking is not suitable for wider cars, large SUVs, vans, or minivans. Alternatively, you can park in the surrounding blue zones.

The hotel is located just a few minutes' walk from the Viktoria Žižkov and Lipanská stops.

From the airport:

• Take bus no. 59 to the "Nádraží Veleslavín" stop. Then take metro A to the Můstek stop. Change to tram 5 or 9 to the "Viktoria Žižkov" stop.

From the main train station:

• Take tram 5, 9, 15, or 26 to the "Viktoria Žižkov" stop.

• Wenceslas Square: approx. 7 minutes by tram
• Republic Square: approx. 7 minutes
• Old Town Square: 15-20 minutes
• Prague Castle: 25-30 minutes (without changing trams)

Guests are responsible for any damage, so we recommend having valid liability insurance.

Yes, we allow you to stay in the hotel with pets. In order to achieve a high standard of cleaning services, a fee of EUR 15 per night is charged for this service. The client is fully responsible for his/her pet, including any damage, for the duration of his/her stay at the hotel. For travelling with pets, we recommend that you take out additional liability insurance for damages.

The hotel does not have fitness or wellness facilities.

However, guests can use the fitness center near the hotel (approx. 150 m), which offers:

• gym,
• group lessons,
• wellness (sauna, massages, whirlpool).

The reception will be happy to provide recommendations and details.

Yes, we offer a baby cot free of charge upon request.

Yes, it is possible to order various additional services, such as:

• a bottle of sparkling wine or wine,
• flowers,
• fruit bowls,

We recommend ordering in advance or during the reservation process at ariston@hhotels.cz.

Booking through the official website brings several benefits:

• A bottle of water for each guest
• The possibility of early check-in (subject to room availability)
• The possibility of late check-out (subject to room availability)
• Free Wi-Fi and breakfast
• No hidden fees (except for the city tax per person per night)

Cancellation conditions depend on the selected rate:

Flexible reservation

• Free cancellation up to 24 hours before arrival.
• If you cancel later or do not show up, you will be charged at least the price of the first night.

Non-refundable reservation

• Discount for advance payment.
• The amount is charged immediately and cannot be refunded.

The specific conditions are always displayed when booking.

The hotel accepts:

• credit cards (Visa, Mastercard),
• cash (CZK and EUR).

The hotel is located in the lively district of Prague 3 - Žižkov, which is known for its bohemian atmosphere, historic architecture, and many cultural sites.

Within walking distance, you will find, for example:

• Žižkov Television Tower - an iconic landmark with a viewing platform, 12 minutes' walk away.
• National Memorial on Vítkov Hill - a monumental memorial with one of the best views of Prague.
• Havlíčkovo Square and Park - ideal for a short break.
• Rajská zahrada - a beautiful terraced park with views of the city.
• The historic district of Karlín - modern restaurants and cafés, 10–15 minutes on foot.

Žižkov and nearby Karlín are among the liveliest gastronomic locations in Prague. 

We are happy to recommend places to eat according to your taste - Czech, Italian, vegan, and street food are just a few minutes' walk away.

Well-known cafés in the Žižkov and Karlín neighborhoods offer good Wi-Fi, and some even have quiet corners suitable for work.

The reception will be happy to recommend suitable places.

There are several beautiful parks in the area that are ideal for walks and sports:

• Riegrovy sady - a park with an iconic view of the Castle, a 20-minute walk/2 tram stops from the hotel.
• Parukářka - a large park with a beer garden and running trails.
• Vítkov - a long promenade suitable for running, cycling, and walking.
• Letenské sady - the largest park in Prague 7, 10 minutes by tram from the hotel.

• children's playgrounds in Parukářka, Riegrovy sady, and Vítkov parks,
• the Prague Railway Model Museum,
• the Prague Planetarium (within tram distance),
• Stromovka - a huge park with cycling trails.

• extensive running trails in Vítkov,
• fitness centers (the nearest is about 150 m away),
• a bike path towards Karlín - Centrum - Troja,
• the Olšanka Sports Center with a swimming pool,
• massage studios and wellness centers near the hotel.

In the vicinity, you will find:

• clubs and bars (Palác Akropolis, Bukowski’s Bar),
• music venues with live music,
• theaters (Divadlo Ponec, Palác Akropolis, Divadlo Járy Cimrmana).

In Karlín, you will find more elegant and modern bars and restaurants.

• Wenceslas Square - 7 minutes
• Náměstí Republiky - 7 minutes
• Old Town Square - 15 minutes
• Charles Bridge - approx. 20 minutes

• restaurants and bars,
• walks and places of interest,
• cultural programs,
• trips in and outside Prague,
• ticket purchases and activity reservations.